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Challenges Of Having A New Erp System

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Updated June 17, 2019
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Updated June 17, 2019

Enterprise systems can integrate business processes such as sales, financial management, human resource management and inventory management into a single platform that makes it easier for you and your employees to do your work and get access to key data that you need. Consider the advantages and disadvantages of enterprise business systems to get the most benefits for your small business.

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TL;DR (Too Long; Didn't Read)

Enterprise systems offer benefits in terms of easier business planning, improved record keeping and higher productivity. However, there are also challenges when it comes to the investment cost, effort and risks of using such systems.

Better Productivity and Flexibility

The main benefit of an enterprise system is that it makes the jobs of managers and employees easier. These systems automate repetitive business processes so that your staff is more productive. For example, these systems might send sales emails, process employee pay or even place automated inventory orders.

At the same time, these systems help organize key information in a place for easy access regardless of location. That means your employees will all have access to the data necessary to do their jobs even if they work from home or do field work.

Easier Business Planning

Another benefit of enterprising systems is that they make it easier to make business plans and track how your company is reaching its goals. Whether you want to check how production is going, monitor your business expenses or see customer satisfaction results, it's often as easy as taking a look at an online dashboard that groups this information into easy-to-read charts and tables.

These systems also have alert capabilities that can inform you when potential problems occur, such as a spike in product defects or a low inventory.

Improved Record Keeping and Compliance

Using enterprise systems can also benefit your company when it comes to record keeping and compliance. Thanks to built-in security systems, the data you collect in enterprise systems is less at a risk for loss or theft, although the risk is not zero.

At the same time, that data is of use when you need proof of your business's performance for some regulatory body. The University of Scranton suggests that these systems make it easier to meet the Sarbanes-Oxley Act's requirementsVictor davis hanson current columns. regarding inventory and asset management.

Cost Challenges of Enterprise Systems

One of the challenges of enterprise systems for small businesses is the cost of investment, which will ultimately depend on the number of users, level of customization, license type (perpetual or subscription) and desired application modules. Depending on the system you choose, you may pay yearly subscription fees and maintenance costs that go beyond the initial license fee, and you might have to buy new hardware as well.

Generally, cloud-based enterprise systems are more affordable initially. For example, Software Advice listed an estimated budget of $87,209 for a cloud-based enterprise system for 21 to 50 users versus $205,533 for a perpetual license.

Additional Work for Implementation

Another challenge is the additional work you'll have to do to get the system ready for optimal use in your company. You'll likely need to customize the modules for what you need to do in your business, train your employees on how to use the systems and possibly migrate data from an existing system. At the same time, you'll have to convince your employees and managers to actually want to use the system.

All of these require time that you'll have to take away from other business tasks. This can be a challenge if you're already struggling with other demands.

Data Loss and Downtime Risk

While enterprise systems come with security and accessibility benefits, there is a downside to relying on a single system for your business's most important processes. If someone from inside or outside the company hacks your system, you risk that person getting confidential data. Also, if something in the system fails, your company may experience downtime that leaves workers unable to do their jobs and customers without their needs met. You could even lose key information if backups aren't regularly performed.

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ERP, or enterprise resource planning, software enables small businesses to replace different departmental information systems and databases with programs that work together and utilize a single database. ERP software is available for key business functions such as order processing, production control and finance. By using a common technology platform and database throughout the company, small businesses can integrate departmental activities and achieve a range of cost, operational and productivity benefits. Implementing an ERP system requires careful planning to achieve the target benefits and minimize the risk of project failure.

Shared Information

A key benefit of ERP software is that it provides the various departments of your company with the same snapshot of important business information. In many small companies, departments have their own information systems, creating information silos that other departments cannot access or share. When an order progresses through the company, for example, departments such as order processing, production control and dispatch have to re-enter data and search for information about stock levels, lead times and customer requirements. With an ERP system, all relevant data is available to those departments, eliminating the need to re-enter data, reducing the risk of error, improving productivity and speeding up the time to fulfill orders.

Decision Making

The availability of consistent data improves the speed and quality of decision making. Your management team can identify any potential production bottlenecks that might affect delivery times or affect productivity levels. Financial controllers obtain an immediate, up-to-date picture of orders, work in progress and stock levels to improve financial planning. Production planning staff can manage stock levels efficiently in line with orders and delivery schedules. Human resources staff can identify the need for recruitment or redeployment in line with changing business needs. Senior managers have an overall picture of operations so they can make effective decisions on investment and resource allocation and respond quickly to changing business opportunities.

Transformation

Deploying an ERP system can help you transform different aspects of your business and cope with the challenges of growth. By reducing duplication in administration, streamlining processes such as order processing and production planning, ERP systems free staff to concentrate on more important tasks and deal with increasing volumes of business efficiently. By equipping employees with powerful business tools, ERP systems enable your team to make a greater contribution to efficiency and profitability.

Risks

ERP systems offer small businesses many important benefits. However, implementing an ERP system carries significant risk. A company-wide deployment represents a major investment in time, effort and capital. The cost of a complete ERP system may be beyond the means of a growing business. Although you can deploy individual modules for different departments as funds are available, you would not reap the full benefits of a company-wide system for some time. Deployment also can lead to disruption as employees go through a learning process to adjust to the new system.

Leadership

To achieve a balance between the risks and rewards of an ERP system, you need to identify priorities, lead the change from the top and allocate resources to training and project management. Seek advice from a consultant with experience of ERP in small businesses so you select the right system for your company and manage the change effectively.

Problems With Erp Systems

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About the Author

Based in the United Kingdom, Ian Linton has been a professional writer since 1990. His articles on marketing, technology and distance running have appeared in magazines such as “Marketing” and “Runner's World.” Linton has also authored more than 20 published books and is a copywriter for global companies. He holds a Bachelor of Arts in history and economics from Bristol University.

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Challenges Of Having A New Erp System In India

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Linton, Ian. 'Pros & Cons of ERP Systems for Small Businesses.' Small Business - Chron.com, http://smallbusiness.chron.com/pros-cons-erp-systems-small-businesses-40555.html. Accessed 30 June 2019.
Challenges Of Having A New Erp System
Linton, Ian. (n.d.). Pros & Cons of ERP Systems for Small Businesses. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/pros-cons-erp-systems-small-businesses-40555.html
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